The basis of our quality policy is the realization that only the customer will be rewarded for services rendered by us and this only if he is also satisfied with the service. Therefore, our strategic quality goal is "customer contentment". We achieve it by meeting or even exceeding our customers' expectations.
In order to achieve this strategic goal, Stadler Signalling pursues a quality policy within which operational quality goals are defined, agreed with the responsible departments and regularly checked for fulfillment and implementation.
Furthermore, the principle applies that qualitatively perfect work is an indispensable prerequisite for economic success.
Environmental protection is an integral part of our corporate activities, alongside quality assurance and economic efficiency. In addition to the relevant environmental regulations, we are committed to appropriate continuous improvement of operational environmental protection and to the prevention of environmental pollution.
To meet the quality and environmental objectives, we maintain an integrated management system based on DIN EN ISO 9001 and DIN EN ISO 14001 with reference to IRIS Rev.02 (International Railway Industry Standard).
The management ensures that this integrated management system including the quality and environmental policy as well as the quality and environmental goals are continuously improved and adhered to.